We're thrilled to welcome Doug Kim, our favourite Seattleite back to New Zealand in 2019. You might remember Doug from Collaborate 2017 and iTX 2018, where he was a keynote speaker. You're guaranteed to learn something and be inspired when you attend one of Doug's presentations.

Doug Kim spent his formative years in journalism, where he eventually became Arts and Entertainment editor of The Seattle Times. He’s been at Microsoft for eight years, where, amongst other things, he’s led efforts to revamp the voice and tone of content and UI text in the Microsoft Office suite and improve video and multimedia content.

More recently, he drove the content strategy for the Bing-based content form known as Instant Answers for Windows 10. While continuing to nurture Instant Answers, he leads a team focused on accessibility, Inclusive Design and Microsoft’s experimental new Virtual Support Agent.  So yes, he went from editing Britney Spears reviews and restaurant coverage to technical content, but in his mind it all makes sense.